Don’t hesitate to explore this exciting career opportunity with an industry-leading HVAC, Plumbing, & Electrical service and facility management company based in Nesbit, MS, and serving customers throughout West Tennessee & Northern Mississippi.
This position offers a generous base salary, bonus, substantial benefits package, and a team-oriented work environment. This is an excellent opportunity for an individual with a proven track record of success in residential & commercial HVAC, plumbing, and electrical operations management.
Typical Responsibilities Include:
- Manages the entire operations and oversees the day-to-day operational and tactical aspects of installation, service, and maintenance for all service agreements.
- Implements quality assurance programs/procedures to ensure customer satisfaction and to strengthen customer relationships.
- Fosters a culture that ensures excellent customer service by confronting issues openly and quickly, and resolving customer complaints/dissatisfaction.
- Manages Office Staff and Technicians and assesses training needs by selecting training programs for team members.
- Challenges others to develop as leaders while clarifying roles and responsibilities.
- Participates in all programs relating to performance evaluations and career development planning.